:root{--brand: #6a4dff;--brand-2: #8a6bff;--ink: #221b3a;--text: #2d2942;--muted: #8b90a6;--line: #eceef5;--bg: #f4f6fb;--card: #ffffff;--sidebar: #241b4a;--top: #3c2f86;--ok: #12b981;--warn: #f5a524;--danger: #ef4d4d;--info: #3b82f6;--shadow: 0 12px 40px rgba(48, 34, 92, .08);font-family:Segoe UI,PingFang SC,Microsoft YaHei,sans-serif;color:var(--text)}*{box-sizing:border-box}html,body,#app{margin:0;min-height:100%;background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:var(--brand);text-decoration:none}.login{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr}.hero{position:relative;overflow:hidden;color:#fff;background:radial-gradient(800px 420px at 12% 8%,rgba(146,120,255,.45),transparent 60%),radial-gradient(700px 480px at 90% 100%,rgba(64,36,170,.55),transparent 55%),linear-gradient(155deg,#1d1458,#3a2cb8 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